- This is a result of a joint initiative between talabat, Ministry of Labor and Social Development, Tamkeen and the Bahrain Economic Development Board
- The center will generate 1,000 employment opportunities for Bahrainis over two years with the support of tamkeen.
- The center will serve talabat customers in the region
Manama, Kingdom of Bahrain — ** March, 2022: talabat, the region’s leading local tech organization, today announced in a press conference under the patronage of H.E Jameel Bin Mohamed Ali Humaidan; Minister of Labour and Social Development, the establishment of one of the region’s largest shared services centers, which will be based in Bahrain, with the support from Tamkeen and Bahrain Economic Development Board (EDB).
The announcement was made during a press conference attended by H.E. Jameel Humaidan Minister of Labour and Social Development, H.E. Khalid Humaidan CE of Economic Development Board, Mr. Husain Rajab CE of Tamkeen, Mr. Tomaso Rodriguez CEO of talabat MENA, and Mr. Hesham AlSaati Managing Director of talabat Bahrain.
The center will provide exceptional customer service to talabat customers in the GCC region, in both Arabic and English, along with providing technical support around the clock to vendors available on the platform. This is a result of a joint initiative between talabat, Tamkeen and the Bahrain Economic Development Board and it will generate 1,000 employment opportunities for Bahrainis over a 24 months period with 400 jobs to be filled as soon as July 2022. This will include several administrative, supervisory and leadership positions in the areas of customer service, quality assurance, and training.
This center will provide attractive opportunities for Bahraini graduates in the technology sector, as talabat is one of the largest companies operating in this field in the region. In addition, it will provide an opportunity to gain experience in dealing with clients from all over the region, and provide equal opportunities for training and development for all employees.
H.E Mr. Jameel Ben Mohamed Ali Humaidan, Minister of Labour and Social Development congratulated “talabat” on launching its local shared services center to support their clients and stakeholders, which will provide many jobs with progressive career plans, and assured that launching this center reflects the success of the Kingdom of Bahrain to attract more foreign investments due to its stimulating investment environment.
He highlighted that the establishment of this center is part of talabat’s efforts to expand its business in Bahrain and providing more jobs for the locals, as the organization is creating 400 jobs this year, and 1000 jobs in total by the end of 2023 in different positions, praising the efforts of the company in employing citizens, highlighting the high percentage of Bahraini management at the company as it has reached 100%.
H.E. Mr. Jameel Humaidan also highlighted all the incentives that the Ministry of Labour and social development provides to the private sector specifically to employ Bahrainis, emphasizing that the national talents have proven themselves as one on the main elements of companies development and profitability, due to the high efficiency of the Bahraini staff and their perpetual quest for personal development.
Tomaso Rodriguez, CEO of talabat said: “We selected Bahrain as the ideal place to launch our customer service center because of the talented pool of qualified and creative talent, along with the Kingdom’s attractive investment environment. We are heavily invested in Bahrainisation, with above 70% of our office employees being Bahraini, and we are proud to grow the technical expertise of the Kingdom’s youth.”
“From an investment perspective, Bahrain’s business friendly environment would support our growth and development plans.”
Hesham Al Saati, Managing Director at talabat Bahrain also expressed his pride in bringing this project to the Kingdom.
“It is our pleasure to establish one of the largest regional local shared services centers in Bahrain. Bahraini youth have proven to have an energy capable of excelling in the technical areas, and we are confident that this move will help talabat in its efforts to provide a higher quality service to our customers and vendors” Al Saati added.
“The technical sector is growing worldwide, and in Bahrain in particular launching this center will contribute to increasing this prosperity, diversifying and increasing the expertise in the technical field among Bahraini youth,” he said.
H.E. Husain Mohamed Rajab, said: “Tamkeen is fully committed to realizing its key objectives, including making Bahrainis the preferred choice for private sector employment and making the private sector the engine of economic growth. We work very closely with all our partners in the Team Bahrain ecosystem to encourage and incentivize employment, training and investment across all sectors, with a great focus on high-potential sectors. We welcome Talabat’s expansion in Bahrain and their great commitment to supporting employment and growth for Bahrainis over the long-term.”
Bahrain EDB CE, H.E Khalid Humaidan said: “This project is aligned with the Kingdom economic recovery plan and its pillars as it will generate employment and training opportunities in Bahrain. This also reflects our ability in Bahrain to provide professional services at a regional and a global level.”
talabat is the leading food delivery and q-commerce platform in the region, with over 25,000 vendors and nearly 50,000 branches of these brands throughout the region. The company operates in Bahrain, Egypt, Jordan, Kuwait, Oman, and Qatar, in addition to the United Arab Emirates.
talabat continues its continuous endeavor to provide more opportunities for Bahraini youth in the company, as it plans to offer 500 jobs in the logistics sector, which will make the total jobs created by talabat for Bahrainis is 1500 by the end of 2023.
Customers can download the talabat app from Google Play Store the iOS App Store, and Huawei App Gallery.
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About talabat
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years into the leading local tech platform in the region.
We deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with well over 25,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in many cases, 20 minutes or less!
Our customers, our partners, our people, our riders, and the communities in which we operate are at the heart of what we do. In 2021 alone, we facilitated the donation of well over 900,000 meals to those in need, as well as donated over 2.2million dollars to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
