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Well positioned to access the market

Situated at the heart of the GCC, Bahrain offers various benefits including great access into Saudi Arabia’s large market, a cost competitive location, government incentives and policies and the availability of skilled human capital. Local Bahrainis’ dialect, cultural knowledge and understanding of geographical locations makes Bahrain an ideal hub for shared services companies looking to service the GCC region.

General costs

Bahrain has a range of Telecom and internet providers namely; Batelco, Viva, Zain Bahrain, Menatelecom and Kalam Telecom. In a study on comparing the cost of doing business in Bahrain and its neighboring countries, Bahrain was significantly more cost effective in a range of different parameters highlighted below.

All figures are in 100’s for an office size of 300sqm and 7 employees.
Source: Cost of doing business in Bahrain, KPMG report 2016

Human capital

Bahrain offers a pool of business and sales graduates who could be ideal potential employees for shared services providers. Bahrainis’ easily understood dialect along with their geographic knowledge of the region adds great value as well.

Moreover, Tamkeen, a semi-government organization bolstering the private sector, offers salary & training subsidiaries to companies registered in Bahrain as well as grant schemes to cover other costs.

Source: Cost of doing business in Bahrain, KPMG report 2016

  • 90%

    of the ICT workforce in Bahrain is fluent in both Arabic and English.

Source: ICT Specific Council, Higher Education Council 2014

  • 10%

    lower general cost of manpower in Bahrain than in its neighbors i.e. Qatar and Dubai.

Source: Cost of doing business in Bahrain, KPMG report 2016

Government policies and incentives

Bahrain is one of the only countries in the GCC that has a liberal telecom market with no restrictions on VoIP services. Businesses in this sector are also allowed 100% foreign ownership.

“Neither the US, India or the Philippines can pick up the GCC Arabic dialect, which we support, so there is a natural gap for service solutions,”
Ricardo Langwieder-Gorner, CEO of Silah Gulf.

Who’s Here:

Additional resources

Download additional materials about the BPO sector to read at your own convenience.

Bahrain for Business Process Outsourcing

A detailed look into the subsector.

Download PDF

Get in touch

Ameena Al Shirawi

Executive

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